TERMS OF SERVICE

 

 

Welcome to Aditi Jewellers. Throughout this website, the terms “we,” “us,” “our,” and “Aditi Jewellers” refer to Aditi Jewellers.

Aditi Jewellers operates this website and provides the information, products, services, tools, features, and other content available through the website (collectively, the “Services”).

By accessing our website, browsing our products, placing an order, or otherwise using our Services, you agree to be bound by these Terms of Service (“Terms”), along with our Privacy Policy, Shipping Policy, Return & Replacement Policy, and any other policies referenced on our website.

Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, please do not access or use our website or Services.

SECTION 1 – ONLINE STORE AND ACCOUNT TERMS

By using our website, you represent that you are legally competent to enter into a binding agreement under applicable law.

If you create an account or provide information while placing an order, you agree to provide information that is accurate, complete, and current. You are responsible for updating your information whenever necessary.

You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out through your account.

You may not sell, transfer, assign, or otherwise provide your account to another person without our prior written consent.

You agree not to use our products or Services for any unlawful, fraudulent, unauthorized, or prohibited purpose.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse or limit service, refuse an order, or restrict access to our Services to any person where permitted by applicable law.

You agree not to reproduce, duplicate, copy, sell, resell, modify, distribute, or commercially exploit any part of our website, Services, content, or products without our prior written permission.

The headings used in these Terms are for convenience only and do not affect the interpretation of these Terms.

SECTION 3 – WEBSITE INFORMATION

We make reasonable efforts to ensure that the information provided on our website is accurate and up to date. However, we do not guarantee that all information will always be complete, accurate, current, or free from errors.

Product descriptions, specifications, availability, pricing, promotions, images, and other information may occasionally contain typographical errors, inaccuracies, or omissions.

We reserve the right to correct, modify, update, or remove information on our website at any time without prior notice, subject to applicable law.

Any reliance you place on information available on our website is at your own discretion.

SECTION 4 – MODIFICATIONS TO SERVICES AND PRICES

Prices of our products and Services may change from time to time without prior notice.

We reserve the right to modify, suspend, discontinue, or restrict any part of our website or Services at any time.

We shall not be liable to you or any third party for any modification, suspension, price change, or discontinuation of our Services, except where liability cannot be excluded under applicable law.

SECTION 5 – PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to display our jewellery products, including their images, colours, designs, sizes, and other details, as accurately as possible.

However, the appearance of a product may vary depending on your device, screen settings, lighting, photography, and other factors. Therefore, the actual product may have minor visual differences from the images displayed on the website.

Jewellery may also have minor variations arising from the nature of manufacturing, finishing, gemstones, materials, or craftsmanship. Such variations do not necessarily constitute a defect.

Product descriptions, specifications, availability, and prices are subject to change without notice.

We reserve the right to:

  • Limit the quantity of products available for purchase;
  • Refuse or restrict orders;
  • Discontinue products;
  • Correct pricing or product information errors;
  • Restrict sales to particular locations or jurisdictions where required; and
  • Cancel or modify an order where necessary due to availability, pricing, technical, or other legitimate reasons.

All returns and replacements are subject to our Return & Replacement Policy.

SECTION 6 – ORDERS AND ORDER ACCEPTANCE

When you place an order through our website, you are making an offer to purchase the selected products.

Receipt of an order confirmation does not necessarily constitute final acceptance of the order. An order will be considered accepted once it has been processed and confirmed by Aditi Jewellers, subject to availability and successful payment verification.

We reserve the right to accept, reject, cancel, or limit an order for legitimate reasons, including:

  • Product unavailability;
  • Incorrect pricing or product information;
  • Payment or transaction issues;
  • Suspected fraudulent or unauthorized activity;
  • Incorrect or incomplete customer information;
  • Delivery restrictions; or
  • Any other circumstances permitted under applicable law.

If we cancel or modify an order after receiving payment, we will initiate an applicable refund to the original payment method, subject to our policies and applicable law.

Please review your order carefully before completing your purchase, as cancellation requests may not be accommodated once an order has been processed or dispatched.

SECTION 7 – BILLING AND PAYMENT INFORMATION

You agree to provide accurate, complete, and current billing, payment, shipping, and contact information for all purchases made through our website.

You agree to promptly update your information where necessary so that we can process your transactions and communicate with you.

By submitting payment information, you represent that you are authorized to use the selected payment method.

All applicable taxes, shipping charges, COD charges, and other charges, where applicable, will be displayed during the checkout process or otherwise communicated to you.

We reserve the right to refuse or cancel transactions where we reasonably suspect fraudulent, unauthorized, or unlawful activity.

SECTION 8 – SHIPPING AND DELIVERY

We aim to process and deliver orders safely and within the timelines communicated on our website.

Shipping and delivery are subject to our Shipping Policy, which forms part of these Terms.

Delivery timelines are estimates and may be affected by factors outside our reasonable control, including courier delays, weather conditions, transportation disruptions, public holidays, incorrect addresses, or other unforeseen circumstances.

Once an order has been handed over to the shipping or delivery partner, delivery is subject to the carrier’s processes and timelines.

For complete information regarding shipping charges, dispatch timelines, COD, tracking, and delivery, please refer to our Shipping Policy.

SECTION 9 – RETURNS AND REPLACEMENTS

Returns and replacements are governed by our Return & Replacement Policy.

Customers are responsible for complying with the applicable return conditions and timelines.

Where a return is approved, the product must meet the applicable eligibility requirements, including requirements relating to usage, packaging, tags, certificates, accessories, and product condition, where applicable.

For damaged, incorrect, missing, or defective products, customers may be required to provide photographs, videos, order details, packaging information, or other documentation for verification.

Aditi Jewellers reserves the right to review and verify replacement or return requests before approving them.

SECTION 10 – OPTIONAL THIRD-PARTY TOOLS AND SERVICES

We may provide access to certain third-party tools, payment services, analytics services, shipping services, or other features as part of our Services.

These third-party services may be governed by the respective terms and policies of those providers.

To the extent permitted by law, Aditi Jewellers is not responsible for the availability, functionality, accuracy, or performance of third-party tools or services.

Your use of such third-party services may be subject to additional terms imposed by the relevant provider.

We may introduce additional tools, features, or Services in the future. Such features will also be subject to these Terms unless otherwise stated.

SECTION 11 – THIRD-PARTY LINKS

Our website may contain links, integrations, or references to third-party websites, applications, services, or resources.

These third-party websites are not operated or controlled by Aditi Jewellers. We are not responsible for their content, accuracy, availability, security, privacy practices, or terms.

If you choose to access a third-party website or service, you do so at your own risk.

Any complaints, claims, or questions regarding third-party products or services should be directed to the relevant third-party provider.

SECTION 12 – USER COMMENTS, REVIEWS AND FEEDBACK

If you submit reviews, comments, suggestions, photographs, testimonials, ideas, feedback, or other content to us (“Feedback”), you agree that we may use, reproduce, publish, display, modify, distribute, or otherwise use such Feedback for legitimate business and promotional purposes, subject to applicable law.

You represent that:

  • You own or have the necessary rights to submit the Feedback;
  • The Feedback does not violate the rights of any third party;
  • The Feedback is not unlawful, defamatory, misleading, abusive, obscene, or otherwise objectionable;
  • The Feedback does not contain malicious software or harmful code; and
  • You are not impersonating another person or misrepresenting the origin of the Feedback.

We reserve the right, but are not obligated, to monitor, edit, restrict, or remove Feedback that we reasonably believe violates these Terms or applicable law.

We are not responsible for the opinions or statements expressed by customers or other users in their reviews or Feedback.

SECTION 13 – PERSONAL INFORMATION

Your submission and use of personal information through our website are governed by our Privacy Policy.

By using our Services, you acknowledge that you have read and understood our Privacy Policy.

SECTION 14 – ERRORS, INACCURACIES AND OMISSIONS

From time to time, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery timelines, availability, or other information.

We reserve the right to correct such errors, inaccuracies, or omissions and, where permitted by applicable law, to modify information or cancel affected orders.

If an order is cancelled because of an error in pricing or product information, any payment already received for the cancelled order will be refunded in accordance with applicable law.

We are not obligated to update every piece of information on the website unless required by law.

SECTION 15 – PROHIBITED USES

You may use our website only for lawful purposes.

You must not use our website or Services:

  • For any unlawful, fraudulent, or unauthorized purpose;
  • To violate any applicable law or regulation;
  • To infringe our intellectual property rights or those of third parties;
  • To harass, threaten, abuse, defame, or harm our employees, representatives, customers, or other persons;
  • To submit false or misleading information;
  • To impersonate another person or entity;
  • To transmit viruses, malware, or other harmful code;
  • To interfere with or compromise the security or operation of our website;
  • To collect personal information of other users without authorization;
  • To spam, phish, scrape, crawl, or otherwise misuse our website;
  • To reproduce, copy, resell, or commercially exploit our Services without permission; or
  • To circumvent any security, access-control, or technological measures used by our website.

We reserve the right to suspend or terminate access to our Services where we reasonably believe these Terms have been violated.

SECTION 16 – INTELLECTUAL PROPERTY

All content available through our website, including but not limited to our brand name, logos, trademarks, product photographs, jewellery designs, graphics, text, descriptions, videos, audio, website design, layout, and other materials, is owned by or licensed to Aditi Jewellers and is protected by applicable intellectual property laws.

You may access and use our website for personal, non-commercial purposes only.

You may not, without our prior written permission:

  • Copy or reproduce our content;
  • Modify or create derivative works;
  • Republish or distribute our content;
  • Use our photographs or product images for commercial purposes;
  • Sell or exploit our content;
  • Use our trademarks or logos; or
  • Systematically download, scrape, or reproduce content from our website.

All rights not expressly granted to you under these Terms are reserved by Aditi Jewellers.

SECTION 17 – DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, our website and Services are provided on an “as available” and “as is” basis.

We do not guarantee that:

  • Our website will always be available or uninterrupted;
  • The website will be free from errors or technical issues;
  • Information provided on the website will always be complete or current; or
  • The Services will always meet your individual requirements.

Nothing in these Terms is intended to exclude or limit any warranty, right, remedy, or protection that cannot legally be excluded or limited under applicable Indian law.

SECTION 18 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Aditi Jewellers, its owners, directors, employees, representatives, affiliates, contractors, service providers, and business partners shall not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of the website or Services.

This may include, where legally permissible, loss of profits, revenue, business opportunities, data, or other indirect losses.

However, nothing in these Terms shall exclude or limit liability that cannot legally be excluded or limited under applicable law, including rights and remedies available to consumers under applicable Indian law.

SECTION 19 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Aditi Jewellers, its owners, directors, employees, representatives, affiliates, contractors, licensors, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from:

  1. Your violation of these Terms;
  2. Your unlawful or unauthorized use of our website or Services;
  3. Your violation of applicable law; or
  4. Your violation of the rights of any third party.

This provision shall apply only to the extent permitted by applicable law.

SECTION 20 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall be modified or limited to the minimum extent necessary to make it enforceable, where permitted by law.

The remaining provisions of these Terms shall continue in full force and effect.

SECTION 21 – TERMINATION

These Terms remain effective unless terminated by you or Aditi Jewellers.

You may stop using our website at any time.

We may suspend or terminate your access to our website or Services if we reasonably believe that you have violated these Terms, engaged in fraudulent or unlawful activity, or otherwise misused our Services.

Any rights or obligations that, by their nature, should continue after termination shall survive termination, including provisions relating to intellectual property, liability, indemnification, privacy, and dispute resolution.

SECTION 22 – ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Shipping Policy, Return & Replacement Policy, and any other policies expressly incorporated by reference, constitute the agreement between you and Aditi Jewellers regarding your use of our website and Services.

These Terms supersede any previous terms or understandings relating to the same subject matter, except where otherwise expressly agreed in writing.

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

SECTION 23 – ASSIGNMENT

You may not transfer, assign, or delegate your rights or obligations under these Terms without our prior written consent, except where such restriction is not permitted by applicable law.

Aditi Jewellers may assign or transfer its rights and obligations under these Terms as part of a business transfer, restructuring, merger, acquisition, or similar transaction, subject to applicable law.

SECTION 24 – GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer protection laws and the jurisdiction of competent authorities, courts having appropriate jurisdiction in the place where Aditi Jewellers is headquartered shall have jurisdiction over disputes arising from these Terms or your use of the Services.

Nothing in this section is intended to restrict any statutory rights or remedies available to consumers under applicable law.

SECTION 25 – CHANGES TO THESE TERMS

We may update, modify, or replace these Terms from time to time.

The latest version will be made available on this page, along with the applicable effective date.

It is your responsibility to review these Terms periodically. Your continued use of our website or Services after changes are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

SECTION 26 – COMMUNICATIONS

By using our website and providing your contact information, you agree that Aditi Jewellers may contact you regarding your orders, account, transactions, delivery, returns, customer support, and other service-related matters.

Where permitted by applicable law and subject to your preferences or consent requirements, we may also send promotional communications, including SMS, WhatsApp messages, emails, calls, or other marketing communications.

You may opt out of promotional communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.

SECTION 27 – CONTACT INFORMATION

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

Aditi Jewellers
Email: jewellersaditi@gmail.com

For questions relating to returns, replacements, or deliveries, please refer to the relevant policy available on our website.